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Sony T5 recall

Ilse Jurrien
IFA 2007 Report
Friday 3rd, August 2007
Posted by: Ilse Jurrien

Sony has recently discovered that, with certain units of the Sony Cybershot T5 released in September 2005, there is the possibility that metal plating on the bottom of the camera unit may warp, causing slight cut or scratch to the skin of the user when it is directly touched. In its effort to ensure customer satisfaction, Sony will offer a free replacement service of the bottom casing. With certain Sony T5 models, the metal plating peels away from the unit and warps outward. Due to an irregularity during the initial part production, the adhesive strength of the metal plating declined. As a result, it became more likely that damage to the bottom casing could cause the metal plating to peel away and warp outward.

Sony T5 recall

Sony T5 compact camera - Support
The 5.1 Megapixel Sony Cybershot DSC-T5 models with serial numbers 3010001 to 3081200 are recalled. The serial number of the Sony T5 model is located on the sticker attached to the bottom of the digital compact camera. Sony Cyber-shot T5 camera owners are advised to confirm whether the model name and serial number is applicable. Any customers with applicable units are requested to contact the a customer support center in your region.

Sony
Sony manufactures audio, video, communications and information technology products for the global consumer and professional markets. With its music, pictures, game and online businesses, Sony is uniquely positioned to be one of the World's Leading Consumer Brands. Sony recorded consolidated annual sales of EUR 54.96 billion (yen 7,475 billion) for the fiscal year ended March 31, 2006 and it employs approximately 158,500 people worldwide. In Europe, Sony recorded consolidated annual sales of EUR 12.61 billion (yen 1,715 billion) for the fiscal year ended March 31, 2006, based on an average market exchange rate for the same period of yen 136 to the EUR. Sony Europe, headquartered at the Sony Center am Potsdamer Platz in Berlin, is responsible for the company's European electronics business.

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